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October 27, 2026
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NCAC
JAPAN
Oct 19, 2026
Cases of consumers disputing personal training contracts rise
Hundreds of people are raising concerns that they were talked into multiple contracts after starting out on a trial or discount sign-up offer.
JAPAN
/
Crime & Legal
Jun 23, 2026
Consumer affairs watchdog raises alarm over air conditioner repair scams
The National Consumer Affairs Center of Japan is urging people to be on alert for offers to repair broken air conditioners that sound too good to be true.
JAPAN
/
Society
Feb 3, 2026
Problems with mail-order drug subscriptions rising in Japan
The National Consumer Affairs Center of Japan (NCAC) is calling on people to carefully check contract details before completing orders to purchase nonprescription drugs online.
BUSINESS
Sep 3, 2025
Japan alerting consumers to cash-on-delivery problems
“If you feel something fishy, even just a little bit, don’t order it,” a National Consumers Affairs Center official said.
JAPAN
/
Society
Nov 25, 2024
Are you leaving your loved ones digital legacies or headaches?
The National Consumer Affairs Center is getting an increasing number of consultations regarding data and online services left behind by deceased persons.
JAPAN
Nov 20, 2024
Misleading water dispenser contracts in Japan lead to surge in inquiries
The National Consumer Affairs Center reported 1,997 consultations nationwide last fiscal year — an increase 1.4 times that of the previous year.
JAPAN
Nov 12, 2024
Consumer watchdog warns against using faulty Dahon folding bicycles
The warning follows an incident in May where a man suffered severe injuries after his bike frame broke while he was riding.
JAPAN
/
Society
Oct 3, 2024
Consumer consultations by foreign visitors to Japan on the rise
The number of consultations from foreign visitors in fiscal 2023, which ended in March this year, stood at 227, up for the second straight year.
JAPAN
/
Society
Aug 19, 2024
Consumer watchdog urges caution against children swallowing batteries
Button batteries, commonly found in toys, remote controls and various household devices, can damage a child’s digestive tract if swallowed.
JAPAN
Jan 21, 2020
As foreign tourists to Japan increase, so do their consumer gripes
As visitors to Japan increase ahead of the Tokyo Olympic and Paralympic Games this summer, so have cases of tourists becoming embroiled in consumer problems.
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